Everything is on one page. After you send the form we email you a confirmation, and once we have checked the details we send an invoice email for payment. How ordering works, shipping and cancellations are explained further down this page.
Tell us what you would like, along with the date and time.
We confirm that we have your order and that an invoice email will follow.
We send you an email containing a payment link.
Once payment is confirmed, we begin preparing your decoration or shipping your items.
For in-room decoration we recommend booking at least one week ahead. Hotel guests may order on the day itself, subject to stock and the time available. Gift deliveries can be dispatched as soon as the next day.
We deliver across Japan, and you can also collect your order at Maihama Studio. Shipping and the total amount are confirmed in the invoice email we send after checking your order.
Decoration can be cancelled free of charge if you tell us by the day before. Cancellations on the day are charged in full. Personalised items cannot be cancelled once production has started.
If you would like a receipt, please say so in the requests field above and we will issue one by email.
Pay from the link in the invoice email we send after your order. This site has no page for entering card details.
For large decoration at theme parks, concerts or corporate events, please contact us and we will prepare an individual estimate.
No. We check your order first, then send you an invoice email. You pay from the link in that email.
Anyone can buy and have gifts delivered. In-room decoration is for guests staying at Grand Nikko Tokyo Bay Maihama.
Up to 12 full-width characters is free of charge. For longer text or special designs, please ask us.
Hotel guests may order on the day itself. Depending on stock and the time available for setup, we may need to adjust part of the arrangement.